*Bleeping* Norton!
Mar. 15th, 2008 05:01 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
superbadgirlOkay, now I'm irritated. I decided I shouldn't just let Norton take my money via automatic renewal, even if it's just $60, right? I got no response out of my email request and was going to follow up with a phone call.
First, in order to even get a fucking customer support phone number, you have to go online and fill out forms and go through a whole rigmarole. Then, and only then, will you get a phon number to call, along with an ID number.
I just called. They have an automated message greeting that explains they'll charge $9 for a fucking customer service call! Seriously. That's not customer service. That's extortion. No matter what I do at this point, they'll still be getting money out of me. What kind of establishment charges additional money for customer support? Lousy rats.
I think I might be more than irritated. I'm achy, cold, hot, sore and cheesed off. I guess only one of those has to do with Norton. (Stupid head cold.)
Also, here's a photo. Not the best subject material, I'll give you that. I call it "Spring in Seattle". This is pretty much what I'll be seeing from now until the end of June.
First, in order to even get a fucking customer support phone number, you have to go online and fill out forms and go through a whole rigmarole. Then, and only then, will you get a phon number to call, along with an ID number.
I just called. They have an automated message greeting that explains they'll charge $9 for a fucking customer service call! Seriously. That's not customer service. That's extortion. No matter what I do at this point, they'll still be getting money out of me. What kind of establishment charges additional money for customer support? Lousy rats.
I think I might be more than irritated. I'm achy, cold, hot, sore and cheesed off. I guess only one of those has to do with Norton. (Stupid head cold.)
Also, here's a photo. Not the best subject material, I'll give you that. I call it "Spring in Seattle". This is pretty much what I'll be seeing from now until the end of June.
