UPS, II

[superbadgirl]

The story has a happy ending. After leaving an annoyed email at being unable to reroute or reschedule delivery of my very important package (No, really, it is. It's a new bag and my old one is coming apart at the bottom seams.), I did not get the response they promised to give within 24 hours. I was resigned to having to go pick up the bag at whatever will call station UPS has, and you can bet your sweet bippy it wouldn't be at the UPS store just down the street.

However, I got home tonight and saw a package in the office. S. had gone home, but he frequently signs for me. Yay! Then I actually got into my apartment and had two lengthy voice messages from UPS, explaining the situation.

I'm grateful to have the package, but still kind of resent that I only had one shot at signing (technically - the driver was supposed to have removed the package from his truck and didn't).

Whee.

Comments

[betacandy.livejournal.com]

I used to know two UPS drivers. Their excuse was that no one was ever home when they did ring bells, so they felt no obligation to do more than run to the door, slap on a yellow slip, and run back to the truck. It's a really half-ass company.

Glad you got your package, though!

[aizjanika.livejournal.com]

I'm glad it finally arrived anyway. How did UPS explain the situation?