superbadgirl (
superbadgirl) wrote2021-02-06 04:34 pm
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Drama Llama,
I'm not your mama.
Colleague at work is having a crisis. I honestly do not blame her, to some extent. Her training was truncated and I do not believe she was really grasping things when the world shifted and her trainer started working from home.
I said immediately that I didn't understand why that was allowed to happen. I stayed in office because I remember being new to the position. There are a LOT of moving parts and things that take a long time to get one's brain around, and I didn't see how it would be possible for a newly hired person to survive without someone there to act as a support. An untrained support (meaning, it's not my role to train people), but at least a live being...
Anyway, we've been limping along okay for the most part. But Thursday, she ended up in my cube in absolute hysterics over not knowing what to do about a new client she was trying to set up. The boss was, of course, absent. The problem is: what she was hysterical about was one of the easiest concepts to grasp, it was almost identical to another case she had worked on the day prior and she simply isn't connecting the dots. Like, if I had a scenario almost identical to one I'd already done, I would be able to intuit what to do with the new one based on what I learned previously.
I hear her all the time saying how she's never been told X, Y or Z... when in fact she has, multiple times. By me. Soooo, the information is being given, it's not being retained. She openly admitted to me that when we have meetings, she doesn't understand 95% of what is discussed. She NEVER says anything.
It's gotten to the point that my frustration is bleeding through and edging out the sympathy. There's only so many times you can listen to someone claim they don't have the knowledge when you yourself have imparted it to them repeatedly, and you know others have as well.
The other issue is: I feel like she doesn't actually listen. She asks a question, I provide guidance. She continues to spin her wheels on the same thing, pulls in other people annnnnnnd finally, after hours (actual hours), she finally realizes that she should go with what I told her originally. That can't help with retaining info, to quintuple guess everything to death.
Related to that, after the Thursday meltdown, I suggested she speak to the boss, explain that she is not comfortable with This Part of the job and ask if for now she can focus on That Part and also receive some additional training for This Part. Sounds reasonable, yes? Her response: It's fine, I'm just stupid, I guess.
(I am NOT getting sucked into THAT manipulation - tell me that's not someone just waiting for the, "Oh, no, you're not stupid." assurances.)
She also chronically gets offended at how other people communicate with her. EVERYone is offensive. Literally everyone is just rude to her and then she twists it all around to be all Eeyore, "I don't know what it is about me and why I can't communicate..."
I just. I'm over it, y'all.
Thank you. That is all.
Colleague at work is having a crisis. I honestly do not blame her, to some extent. Her training was truncated and I do not believe she was really grasping things when the world shifted and her trainer started working from home.
I said immediately that I didn't understand why that was allowed to happen. I stayed in office because I remember being new to the position. There are a LOT of moving parts and things that take a long time to get one's brain around, and I didn't see how it would be possible for a newly hired person to survive without someone there to act as a support. An untrained support (meaning, it's not my role to train people), but at least a live being...
Anyway, we've been limping along okay for the most part. But Thursday, she ended up in my cube in absolute hysterics over not knowing what to do about a new client she was trying to set up. The boss was, of course, absent. The problem is: what she was hysterical about was one of the easiest concepts to grasp, it was almost identical to another case she had worked on the day prior and she simply isn't connecting the dots. Like, if I had a scenario almost identical to one I'd already done, I would be able to intuit what to do with the new one based on what I learned previously.
I hear her all the time saying how she's never been told X, Y or Z... when in fact she has, multiple times. By me. Soooo, the information is being given, it's not being retained. She openly admitted to me that when we have meetings, she doesn't understand 95% of what is discussed. She NEVER says anything.
It's gotten to the point that my frustration is bleeding through and edging out the sympathy. There's only so many times you can listen to someone claim they don't have the knowledge when you yourself have imparted it to them repeatedly, and you know others have as well.
The other issue is: I feel like she doesn't actually listen. She asks a question, I provide guidance. She continues to spin her wheels on the same thing, pulls in other people annnnnnnd finally, after hours (actual hours), she finally realizes that she should go with what I told her originally. That can't help with retaining info, to quintuple guess everything to death.
Related to that, after the Thursday meltdown, I suggested she speak to the boss, explain that she is not comfortable with This Part of the job and ask if for now she can focus on That Part and also receive some additional training for This Part. Sounds reasonable, yes? Her response: It's fine, I'm just stupid, I guess.
(I am NOT getting sucked into THAT manipulation - tell me that's not someone just waiting for the, "Oh, no, you're not stupid." assurances.)
She also chronically gets offended at how other people communicate with her. EVERYone is offensive. Literally everyone is just rude to her and then she twists it all around to be all Eeyore, "I don't know what it is about me and why I can't communicate..."
I just. I'm over it, y'all.
Thank you. That is all.
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Boy, though, am I glad I am not a manager. (Though I will say this: my manager's style and this person's needs are not a good fit.)
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Once I snapped on a conference call. One of the conscious manipulators asked me, with several other coworkers on the line, "Can you tell us the steps for this process?" Before I could bite my tongue, I replied, "Do you promise to write it down this time?" Dead silence on the line before the learned-helplessness guy answered. Any of those colleagues could have complained to my boss, but I got lucky and they didn't.
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